Success Coaching

Matheson Learning Resource Center, F4
Email: ethan.allen@kctcs.edu
Phone: (270) 534-3106

Ethan graduated from Murray State University in 2024 with a Bachelor of Science in History. Before becoming a Success Coach, he developed a passion for student success by serving as a student ambassador and tutor at WKCTC and Murray State University. He aims to embolden students by fostering a sense of self-determination, resiliency, and confidence so they can find academic and personal success. Ethan enjoys watching baseball, old films, music, and cooking.

Matheson Learning Resource Center, F3
Email: hannah.sahawneh@kctcs.edu
Phone: (270) 534-3155

Hannah graduated from Murray State University in 2023 with a Bachelor of Science in Psychology. Her biggest goal as a Success Coach at WKCTC is to support students in working toward their academic goals. Hannah enjoys crafting, puzzles, trying new recipes, and spending time with her family in her free time.

Matheson Learning Resource Center, F2
Email: molly.dowell@kctcs.edu
Phone: (270) 534-3396

Molly attended Murray State University from 2017 to 2023, earning both her Bachelor of Science and Master of Science in Organizational Communication. Prior to becoming a Success Coach at WKCTC, Molly gained experience working with college students as a graduate teaching assistant for introductory public speaking courses. Molly also spent more than four years as a Community Living Services (CLS) provider to individuals with intellectual and developmental disabilities. She aims to empower students to achieve success in their academic and personal journeys through proper planning, perseverance, and positivity. In her free time, Molly enjoys going to shows/concerts/music festivals, getting coffee, playing with her beloved cat Frankie, and making memories with her family and friends.

Matheson Learning Resource Center, F1
Email: calista.self@kctcs.edu
Phone: (270) 534-3379

Calista graduated from Kentucky Wesleyan College in 2021 with a Bachelor of Science in Communications, emphasizing Media Studies. She went on to earn her Master of Arts in Communications from Morehead State University in 2025. Currently a success coach at WKCTC, Calista is passionate about using her communication skills to help students plan and reach their academic goals. Outside of work, she enjoys training in Brazilian jiu jitsu and spending time with her pets.

• Starfish is a  communication platform used by faculty to send alerts about concerns that may interfere with the progress of their students. These alerts signal success coaches to step in and provide support. Kudos let students know they are on the right track.

• On the WKCTC MyPath page, select the Student Self-Service tile. This tile provides access to your account, where you can find your financial information.
• The Financial Aid office can be contacted for further support at (270) 534-3467 or wk-financialaid@kctcs.edu.

• On the WKCTC MyPath page, select the Student Self-Service tile. Then, select the Advising & Classes tile. On the left-hand side, click on Academic Advisor. Here, you will be able to find information about your assigned academic advisor. 
• The Advising Office can be reached at (270) 534-3349 or wkctcadvising@kctcs.edu.

• On the WKCTC MyPath page, select the Student Self-Service tile. Then, select the Advising & Classes tile. On the left-hand side, open the Drop/Withdraw from Classes folder. Select Withdraw/Drop Request.
• The Advising Office can be contacted for further support at (270) 534-3349 or wkctcadvising@kctcs.edu.
• Important withdrawal dates, along with other important dates, can be found on the WKCTC academic calendar: Important Withdrawal Dates  

• Located on the WKCTC MyPath, the User Account Center gives instructions on how to reset your password with your student ID number or KCTCS ID/Email.
• The Tech Hub can be contacted for further support at (270) 534-3334 or wkctc.techhub@kctcs.edu.

• Check your course syllabus for instructions from your instructor. Contact your instructor for specific advice.
• The Tech Hub can be contacted for further support at (270) 534-3334 or wkctc.techhub@kctcs.edu.

Success coaches empower students to successfully navigate and engage in the campus learning community. Success coaches support students’ progress toward credential completion by using a case management approach that focuses efforts to engage with students to identify needs, provide support, and connect with campus and community resources that lead to student success.

Effective success coaching incorporates principles that are relevant across various contexts of coaching to ensure benefits to faculty, staff, and students through:

• Communication: Success coaches communicate with students to address academic challenges while navigating the college experience.
• Collaboration: Coaches collaborate with faculty and staff to establish relationships that help identify students’ needs to overcome academic and non-academic barriers.
• Relationships: Success coaches work to foster relationships that support the student population.
• Accountability: Coaches conduct weekly and monthly check-ins with students to monitor academic progress toward credential or degree completion.
• Guidance: Coaches encourage students when facing academic concerns. Coaches create a plan for academic success and identify needed campus or community resources.

By participating in coaching sessions and building relationships with success coaches, students become prepared to Dream, Plan, and Achieve by accomplishing the following expected outcomes:

• Goal Discovery: Students develop knowledge and skills to actively pursue academic and career goals.
• Engagement: Success coaches empower students to successfully navigate and engage in the campus learning community.
• Persistence: Students are led to greater persistence when faced with academic or non-academic challenges.
• Graduation/Credential Completion: Students persist semester-to-semester, which promotes greater retention toward graduation or credential completion.
• Career Readiness: Students are prepared to actively seek careers in fields that align with skills and knowledge obtained from their credentials.